An Appeal from Public Housing Tenant Leaders

Massachusetts and our nation are facing an extreme housing crisis. Low-income people, like us, the leaders of the Mass Union of Public Housing Tenants, are the most impacted by this crisis. Mass Union’s leaders are fortunate to live in public housing, which provides truly affordable rents to those who need it most. However, public housing is in disrepair and needs to be fixed – and expanded. Thousands of people are on the waiting list for public housing. Each one of them deserves a roof over their head and a dignified life for themselves and their children.

Less than 10% of tenants in public housing are represented by a local union and conditions in public housing suffer as a result. Tenants in public housing want to organize, and we can help. The demand for Mass Union’s support is bottomless! To keep up, this fall Mass Union hired two new full-time bilingual staff and expanded our team of part-time organizers in the field. We are building a team with the commitment and skill to truly build the power and voice of multiracial, low-income residents of public housing.

Public housing provides an oasis of affordability for low-income people and must be preserved and even expanded. Mass Union is led by and for tenants – we are the best people to lead this fight. Below please see some of our 2025 accomplishments. We hope you will consider a donation to us as part of your year-end giving. Thank you!

Mass Union 2025 Highlights

Our Communities

Mass Union worked with over 75 Local Tenant Organizations in 2025 from all across the Commonwealth. We helped groups run their Board Elections, strengthen their internal operations, and win changes that improve quality of life. For example, we helped residents in Gloucester fight a rat infestation in their building, tenants in Topsfield win funding for building infrastructure, and tenants in Western Mass fight corruption at their Housing Authority. We help tenants have a voice in redevelopment projects and hiring decisions; we help them fight for correct rent calculations in order to prevent evictions, and we help them push for better overall management. Tenants deserve to be treated well, and we are here to help make that happen. As tenant leader Sue Cruz from Fall River reminds us, “Low-income does not mean low life.”

Systemic Change

Public Housing needs to be fixed. Through our union, tenants are building “Spaghetti Power” to work with policymakers to do just that. As our tenant leaders like to say, “One strand of spaghetti can be broken with one finger. But bring a whole bunch together, and it’s impossible to break!” Together, we are fighting for more funding for public housing at the state and federal levels, including a plan to address the huge backlog of capital needs that tenants live with every day. In 2025 we held our second annual Public Housing Day at the Massachusetts statehouse, raising our voices for change. Mass Union also sits on the Massachusetts Commission to preserve and expand Extremely Low-Income Housing and we were honored to be featured at the launch of the Congressional Public Housing Caucus in Brockton in June, which included Congress Members Ayanna Pressley and Stephen Lynch.

Leadership Development

Leadership development is the heart of Mass Union’s work. We pride ourselves on offering transformative trainings and networking opportunities that help tenants grow as people, as leaders, and as advocates. In 2025 we offered our best-ever Convention, with a record 2.5 days of programming and 125 tenant attendees. We offer frequent online “Roundtables” for tenants to connect, including the “Mesa Redonda,” a networking opportunity for Spanish speakers. In 2025 we also offered six webinars and two multi-part online training series, as well as a day of in-person training focused on banking, budgeting and fundraising practices for Local Tenant Organizations. Through our partnerships with Legal Aid and the Access to Counsel program, we also held “Know Your Rights” trainings in communities across the state.

Mass Union 2025 Highlights

Our Communities

Mass Union worked with over 75 Local Tenant Organizations in 2025 from all across the Commonwealth. We helped groups run their Board Elections, strengthen their internal operations, and win changes that improve quality of life. For example, we helped residents in Gloucester fight a rat infestation in their building, tenants in Topsfield win funding for building infrastructure, and tenants in Western Mass fight corruption at their Housing Authority. We help tenants have a voice in redevelopment projects and hiring decisions; we help them fight for correct rent calculations in order to prevent evictions, and we help them push for better overall management. Tenants deserve to be treated well, and we are here to help make that happen. As tenant leader Sue Cruz from Fall River reminds us, “Low-income does not mean low life.”

Systemic Change

Public Housing needs to be fixed. Through our union, tenants are building “Spaghetti Power” to work with policymakers to do just that. As our tenant leaders like to say, “One strand of spaghetti can be broken with one finger. But bring a whole bunch together, and it’s impossible to break!” Together, we are fighting for more funding for public housing at the state and federal levels, including a plan to address the huge backlog of capital needs that tenants live with every day. In 2025 we held our second annual Public Housing Day at the Massachusetts statehouse, raising our voices for change. Mass Union also sits on the Massachusetts Commission to preserve and expand Extremely Low-Income Housing and we were honored to be featured at the launch of the Congressional Public Housing Caucus in Brockton in June, which included Congress Members Ayanna Pressley and Stephen Lynch.

Leadership Development

Leadership development is the heart of Mass Union’s work. We pride ourselves on offering transformative trainings and networking opportunities that help tenants grow as people, as leaders, and as advocates. In 2025 we offered our best-ever Convention, with a record 2.5 days of programming and 125 tenant attendees. We offer frequent online “Roundtables” for tenants to connect, including the “Mesa Redonda,” a networking opportunity for Spanish speakers. In 2025 we also offered six webinars and two multi-part online training series, as well as a day of in-person training focused on banking, budgeting and fundraising practices for Local Tenant Organizations. Through our partnerships with Legal Aid and the Access to Counsel program, we also held “Know Your Rights” trainings in communities across the state.

9 de enero: Seminario virtual: Participación de los inquilinos en la contratación de la LHA

9 de enero: Seminario virtual: Participación de los inquilinos en la contratación de la Autoridad de Vivienda (LHA)
11:00 a.m. – 12:00 p.m.
Via Zoom
Regístrese a continuación

 

De acuerdo con las regulaciones estatales, los inquilinos tienen sólidos derechos para participar en la contratación de aquel personal de la Autoridad de Vivienda que tendra trato directo con los residentes. Las regulaciones federales también establecen que los inquilinos pueden “participar activamente a través de una asociación de trabajo con la Autoridad de Vivienda para asesorar y ayudar en todos los aspectos de las operaciones de vivienda pública.”* Únase a este seminario web para obtener una descripción general de estas regulaciones, así como historias de inquilinos que han participado en procesos de contratación en su LHA. Escucharemos cómo puede funcionar el proceso, cuáles son los resultados y por qué la voz de los inquilinos es crucial para estas importantes decisiones. ¡Acompáñenos!

 

* Ver 760 CMR 6.09(3)(n) y 24 CFR 964.100

En–Feb 2026: Serie de Capacitación para Juntas Directivas de LTO

Serie de Capacitación para Juntas Directivas de LTO
Martes, de 10:00 a.m. a 11:30 a.m.
13, 20 y 27 de enero, y 3 y 10 de febrero
Via Zoom

Esta capacitación revisará el Manual de la Junta Directiva de LTO de Mass Union, el cual cubrirá todo lo que las juntas directivas de las LTO necesitan saber para organizarse y ¡COMENZAR A TRABAJAR! Abordaremos el propósito de formar una LTO; los roles y responsabilidades de la junta; la toma de actas; los requisitos de reconocimiento; los estatutos; los presupuestos; la apertura de una cuenta bancaria; los informes financieros; cómo rendir cuentas a la comunidad; la inclusión lingüística; cómo llevarse bien; cómo dirigir reuniones comunitarias y mucho más.

 

Jan 9: Webinar: Tenant Participation in LHA Hiring

11am – 12pm
Online on Zoom
Register below

Español

According to state regulations, tenants have strong rights to participate in the hiring of Housing Authority staff who have direct dealings with residents. Federal regulations also state that tenants may “actively participate through a working partnership with the HA to advise and assist in all aspects of public housing operations.”* Join this webinar for an overview of these regulations, as well as stories from tenants who have been involved in hiring at their LHA. We’ll hear how the process can work, what the outcomes are, and why tenant voice is crucial for these important decisions. Join us then! 

* See 760 CMR 6.09(3)(n) and 24 CFR 964.100 

 

Jan-Feb 2026: LTO Board Training Series

LTO Board Training Series
Tuesdays, 10am-11:30am
January 13, 20, 27, and February 3 and 10
Online on Zoom

Español

REGISTration closed

This training will review Mass Union’s LTO Board Handbook, which will cover everything LTO boards need to know to get set up and GET ACTIVE! We’ll cover the purpose of forming an LTO, board roles and responsibilities, taking minutes, recognition requirements, bylaws, budgets, opening a bank account, financial reports, staying accountable to the community, language inclusion, how to get along, running community meetings, and much more.

Chain of Command for Housing Issues

If you are experiencing an issue with your unit, such as a leaky faucet or broken cabinet, you should follow this simple chain of command. Contact our office if you need help!

Simple Chain of Command

      1. Submit a Work Order
      2. Talk to the LTO or Other Residents
      3. Talk to the Administrative Staff
      4. Talk to the Executive Director
      5. Use your Grievance Process (Read more here)
      6. Bring the issue to the Housing Authority Board
      7. (sometimes) Bring the issue to EOHLC or HUD

Dec 12 – MKI Be A Facilitation Pro

Presented by the Mel King Institute

December 12 – 9:30AM to 3PM

Urban Edge
1542 Columbus Ave
Roxbury, MA 02119

REGISTER ONLINE HERE

Wondering how to make your meetings useful, engaging, and on task? Effective meetings build connections, generate ideas, share knowledge, and can even create pathways to leadership. In this training, Jennifer Raitt will introduce participants to techniques in meeting preparation and planning, key facilitation skills to manage interpersonal and group dynamics, and how to follow-up for success. This workshop is designed to help you explore and improve your capacity to manage meetings and to connect with other individuals planning meetings by providing practical skills through active-learning, small groups, and presentations. The knowledge gained from this training can be applied to any meeting, from small committee meetings to larger public forums.

Meeting objectives:
• Define meeting roles and expectations
• Understand & incorporate appropriate learning styles that invite participation and inclusion
• Identify the characteristics of and learn how to plan a results-oriented meeting
• Identify and apply core facilitation principles in a range of settings
• Understand and learn to manage meetings with a range of participants

MKI will provide coffee and pastries in the morning and lunch in the afternoon.

3 de diciembre – Seminario web: La historia de la vivienda pública

Con la profesora de Derecho de Harvard, Eloise Lawrence
Miércoles 3 de diciembre, 11:00 – 12:00
Vía Zoom – Regístrese abajo

La vivienda pública tiene una larga trayectoria en Estados Unidos brindando alojamiento a quienes lo necesitan. Actualmente, 2.2 millones de personas viven en viviendas públicas en todo el país, incluyendo 800,000 niños. Únase a este seminario web para conocer por qué se creó la vivienda pública, a quiénes ha servido y los desafíos que ha superado para llegar a ser lo que es hoy. También hablaremos sobre el singular programa de vivienda pública financiado por el estado de Massachusetts, que proporciona hogar a 43,000 familias. Acompáñenos para debatir qué significa esta historia para nosotros hoy, mientras luchamos por preservar y mejorar la vivienda pública.

Este seminario web será dirigido por Eloise Lawrence, profesora de Derecho y directora académica del Harvard Legal Aid Bureau (HLAB). En su cargo de Directora Académica, Eloise colabora con la Junta Estudiantil de HLAB para supervisar el funcionamiento de la clínica de asistencia jurídica civil dirigida por estudiantes más antigua del país. También supervisa y asesora académicamente la organización estudiantil de práctica Project No One Leaves. Lawrence ha dedicado toda su carrera a representar a personas de bajos ingresos y a grupos comunitarios de base.

Este seminario web está dirigido a inquilinos de viviendas públicas y a sus aliados que deseen apoyar la vivienda pública.

December 3 – Webinar: The History of Public Housing 

With Harvard Law Professor Eloise Lawrence
Wednesday, December 3, 11am – 12pm
Recorded – See Video Below

Public housing has a long history in the United States of providing housing for those in need. Currently, 2.2 million people live in public housing nationwide, including 800,000 children. Join this webinar to learn about why public housing was created, who it has served, and the challenges it has overcome to become what it is today. We’ll also touch on the unique state-funded public housing portfolio we have here in Massachusetts, which provides a home for 43,000 households. Join us to discuss what this history means for us today, as we fight to preserve and improve public housing. 

This webinar will be led by Eloise Lawrence, a Clinical Professor of Law and the Faculty Director of the Harvard Legal Aid Bureau (HLAB). In her role as Faculty Director, Eloise works with the HLAB Student Board to oversee the operation of the country’s oldest student-run civil legal aid clinic. She also serves as supervisor and faculty adviser for the student practice organization Project No One Leaves. Lawrence has spent her entire career representing low-income individuals and grassroots community groups.  

This webinar is open to public housing tenants and allies who wish to support public housing.