Notice From the Executive Office of Housing and Livable Communities:
We are writing to inform you that Tenant Satisfaction Surveys will be mailed to public housing tenants over the next several days. This is in compliance with Chapter 235 ‘An Act Relative to Local Housing Authorities,’ requiring the Executive Office of Housing & Livable Communities to conduct an annual survey of residents living in state-aided public housing. Surveys will be mailed to approximately 9,000 family and elderly households at 50 housing authorities.
If tenants have any questions or concerns about the surveys, please assure them that they are legitimate and are part of our ongoing efforts to learn their thoughts on a variety of issues related to housing authority governance, operations and physical conditions.
Thank you for your attention to this matter. Feel free to reach out to Joyce Taylor with any questions or comments about the tenant satisfaction survey. You can reach her at: joyce.m.taylor@mass.gov.